Define proper employee procedures, policies, and company standards with our ready-to-use employee handbook.

Utilize our ready-to-use employee contracts complete with company policies, standards, and description of employment terms and conditions.

A training program to build your employees' understanding of how to effectively interact with all types of customers.

A strong brand is more than just a logo — it's reflected in everything from your customer service style, staff uniforms, business cards, and approach to your marketing materials and advertising.

A website is your business’ introduction to new, potential customers. Making a good first impression will bring people into your store so you can “wow” them with your excellent customer service and products.

Social media branding makes it easier for you to get relevant people into your loyal inner circle by giving them a reason to trust you. When you get social branding right, you’ll see measurable results.

A good business plan is a road map to success. Business planning is key for gaining start-up funding, reviewing the current state of your brand/business, and planning for how to improve your business in the future.

Financial projections use existing or estimated financial data to forecast your business’ future income and expenses. They often include different scenarios so you can see how changes to one aspect of your finances might affect your profitability.

Employee retention training gives you the ability to prevent employee turnover. Increasing employee retention has a direct impact on your business’ performance and long-term success.

Our undercover business analysis will help you identify what your business needs and determine solutions to any problems within your organization.

Set your business up for customer service and operational success with our experienced support on your opening day.

Your staff will receive hands-on coffee shop operations training, customer service training, and detailed coffee industry/business concepts education.

Increase your brand's exposure with custom merchandise. (Apparel, home goods, stickers, vehicle decals, brand-specific art, beauty products, etc!)

Your menu allows customers to gain a quick understanding of the food, service, and atmosphere of a business before even stepping inside.